At DTPM, most of our chemistry analyzers come with a standard one-year parts and labor warranty, starting at the commissioning of the instrument.

Our optional service contracts are designed to protect the value of your analyzer and give you the confidence that your lab is delivering accurate, high-quality results with maximum equipment up-time at predictable, consistent costs.

Preventative Maintenance

Quality control programs for drug screening labs require regular inspection and maintenance of instrumentation. For best results, call on DTPM for optimally scheduled preventative maintenance services.

• Service contracts customized to meet your specific needs
• Operational and functional inspections
• Field calibration, cleaning, and maintenance
• Fast, responsive service in the event of needed repairs.

A DTPM service contract is your guarantee of maintaining the highest quality analyses, the most affordable and predictable costs, and the least possible down-time.  Our goal is the comprehensive support of your drug screening lab’s success.

Comprehensive Customer Support

In addition to service contracts, DTPM provides an all-inclusive scope of services designed to support your drug screening lab.  Available services include:

• Onsite instruction and instrument training for your staff
• Ongoing tech support for any technical, machine, or software problems
• Full laboratory setup and management